FAQ

Below are some of the most common questions we receive. If you don’t see your question, please contact us and we’ll be happy to help.

Common Questions

I’m having Pure Maintenance service my home, what should I do to prepare?

The home will need to be vacant during the treatment process, so plan a place for you and your pets to be during the services. You will receive a message a few days prior to your service that will confirm your appointment and give basic instructions on how to prepare your home. They are simple things like open all closets, close all windows, etc.

Do I need to take paintings and wall art down before the treatment?

Because the of the dryness of the fog, Pure Maintenance has never had an issue with wall art or paintings, but many people feel more comfortable removing expensive paintings and other artwork.

What about fruit or other foods left out in the kitchen?

Minnecare Cold Sterilant, Sanidate 5.0 and Goldshield 5 are food surface safe and do not require rinsing post application and leave virtually no residue. These are EPA registered products. The chemical compound PAA (peracetic acid) is on the EPA’s Safer Choice List. However, to retain the fresh taste of your produce you may want to place it in a zip lock bag or refrigerator.

How long before I can re-enter my home?

Typically, 2 hours post treatment as a rule of thumb. However, we employ a gas sensing direct measurement device for PAA vapor and hydrogen peroxide vapor to confirm ppm for both are within required limits before re-entry.

Is it safe?

Minnecare Cold Sterilant, Sanidate 5.0 and Goldshield 5 are food surface safe and do not require rinsing post application and leave virtually no residue. These are EPA registered products. The chemical compound PAA (peracetic acid) is on the EPA’s Safer Choice List.

Do I need to get everything out of the house?

No, in fact, you want to keep as many of your belongings inside the home as possible. Mold spores get trapped inside fabrics, furniture, clothing, mattresses, etc. and all of those things should be treated as well.

Will it get behind my walls?

Our patented technology creates a 7.5 micron sized particle. A mold spore is between 12 and 30 microns. Thus, any place where a mold spore can get in or out of, the fog will penetrate those areas.

Will I need to clean everything after the treatment?

Not at all. It leaves no residue, so your home and all items in it will be clean.

What will the mold look like after the treatment?

The stains that the mold has created will not go away but we can clean them for you at a small additional cost.

How long does it last?

If all moisture and water issues are resolved, this is a very permanent solution. With minor water issues like humidity or condensation on windows, we have tested it out about 6 years and have not been able to get mold growth because of the EverPURE antimicrobial protectant. With major water issues you will only get about 90 days of protection.

How will I know if it worked?

Your technician will take an air sample upon completing the treatment and send it to an independent third party lab. We use an accredited mold lab that has no affiliation with any mold testing or mold remediation companies. About 4-5 days after the treatment, you will get the results via email.

10 Steps to Prepare for a Perfect Service

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